For over 17 years, The William Ryan Group has lead the deployment of real time business intelligence tools in the gaming, financial services and retail industries.
Our partnerships with the world's leading financial services firms and largest gaming casino operators have positioned WRG as a premiere provider for agile customer engagement and precise employee deployment systems.
WRG provides our clients the ability to identify and automate the Real Time Action
™ solutions that produce the results that are critical to their success
WRG's RTA gaming service delivery applications optimize the value of your customer's interactions during their entire casino visit. Our proprietary rules-based system supports casino management's ability to program their operating environment to deliver "Your Customer Service, Your Way".
The Real Time Action
™ open standard approach provides management the option to "select the device to fit the task" and the mobility to manage "at a glance" the entire range and quality of every customer interaction across the casino floor.
From the moment they step foot on the curb until their satisfied departure, personalized customer engagements, customized service rules settings and real time management alerts and scorecards enable your casino to differentiate a customers experience from your competitors.
to learn more about our RTA Gaming Solutions.
to learn more about WRG's RTA Gaming Solutions.